TERMS OF SERVICE

1. Acceptance of Terms

By accessing and using the YUMANCANG website (the "Website"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use this Website.

2. Use of Website

You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the Website. Prohibited activities include:

• Attempting to gain unauthorized access to any portion of the Website
• Using the Website for any illegal or fraudulent activity
• Transmitting malicious code, viruses, or harmful data
• Interfering with the proper functioning of the Website

3. Product Information

The Website provides information about our feed silos, automatic feeding systems, and related equipment. While we strive for accuracy:

• Product specifications, images, and descriptions are for reference only
• We reserve the right to modify product designs and specifications without prior notice
• Actual products may vary slightly from images due to manufacturing improvements
• All quotations are subject to final confirmation and may change based on material costs and exchange rates

4. Inquiry and Quotation Process

When you submit an inquiry through our Website:

• You agree to provide accurate and complete information
• Our sales team will respond within 24 hours during business days
• Quotations are valid for 30 days unless otherwise specified
• Final prices are confirmed in the sales contract and may differ from initial estimates
• Minimum order quantities may apply to certain products

5. Orders and Payment

For confirmed orders:

• A formal sales contract will be issued specifying all terms and conditions
• Production begins after receiving the deposit payment (typically 30-50%)
• Balance payment is required before shipment unless otherwise agreed
• Payment methods include bank transfer and other mutually agreed methods
• All prices are FOB/CIF as specified in the contract

6. Delivery and Shipping

Delivery terms:

• Estimated delivery times are provided in good faith but are not guaranteed
• We are not liable for delays caused by factors beyond our reasonable control
• Shipping costs, insurance, and customs duties are as per agreed Incoterms
• Risk of loss transfers according to the agreed Incoterms in the contract

7. Warranty and After-Sales Support

Warranty coverage:

• Standard warranty periods: 5 years for galvanized silos, 10 years for stainless steel models, 2-3 years for mechanical equipment
• Warranty covers manufacturing defects and material quality under normal use
• Warranty does not cover damage from improper installation, misuse, or natural disasters
• We provide technical support via email, phone, or video call
• On-site installation and training services are available at additional cost

8. Intellectual Property

All content on this Website, including text, images, logos, product designs, and software, is the property of YUMANCANG and protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law, YUMANCANG shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or our products, even if advised of the possibility of such damages.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China. Any disputes arising from these Terms shall be resolved through friendly negotiation, or if unsuccessful, submitted to the competent court in Shandong Province, China.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Updated versions will be posted on this Website with a revised "Last updated" date. Your continued use of the Website after changes constitutes acceptance of the modified Terms.

12. Contact Information

For questions about these Terms of Service, please contact us: